Signup for Event Updates!

* indicates required

Webinar Calendar:

8/17/2017 Hospice Billing Series:
Part 2:  Details of Medicare Claims Processing

8/24/2017 The Dos & Don’ts of Managed Care Contracting

8/31/2017 Hospice Billing Series:
Part 3:  Face-to-Face, Hospice CAP & Palliative Care

9/7/2017 GIP – Guidelines & Utilization Review

9/14/2017 Survey Series:
Assessing Your Regulatory Compliance Through Survey Readiness

9/21/2017  Serving the Under-Served in Your Community

9/28/2017 Survey Series:
Conducting a Mock Survey to Assess Compliance

10/5/2017 A Whole New World:  Defining the Role of Hospice Care in a Transforming Health Care System

10/12/2017 Survey Series:
Top Five Survey Deficiencies & How to Avoid Them

10/19/2017HIPAA Compliance:  What Every Hospice & Home Care Provider Needs to Know About Electronic Protected Health Information (ePHI) & Paper-Based Medical Records

10/26/2017 Healthcare Due Diligence:  The Who, What, Why & When

11/2/2017 Continuous Home Care Guidelines & Utilization Review

11/9/2017 Marketing:  Compliant Practices for Hospice & Home Health

11/16/2017 How to Improve HCAHPS Scores

12/5/2017 Hospice Quality – Comprehensive Assessment Tool, Public Reporting & Star Rating

12/7/2017  Honoring Veteran Program Partnerships

FACE-To-Face Conferences, Meetings and Educational Events

Click on discipline for On-line Education for Administrators, Nurses, Social Workers, Chaplains, Bereavement Coordinators, & Volunteer Coordinators

Sept. 7th Free Member Webinar: Resolving Ethical Conflicts 11 AM - Email us to Register
Sept. 11-12th Hospice Chaplain & Bereavement Interactive Training - Austin, TX
Sept. 25-27th Weatherbee Boot Camp - Dallas- Co-provided by TNMHO
Oct. 13th Grief & Loss Symposium- 8AM-4PM in Dallas - Free
Oct. 26-27th 1. 5 day- Advanced Care Planning Workshop- Austin, TX
March 2-5, 18

39th Annual Conference, @ the Omni San Antonio- Call for Presentations and Exhibitor Application


Hospice Chaplain & Bereavement Interactive Training
Sept. 11-12, 2017 8:30 am- 4:30 pm Monday and Tuesday 8:30 – 11 am
1108 Lavaca, 7th floor
Austin, TX 78701

This is a 1.5-day intensive for Hospice and Palliative Care Spiritual Care and Bereavement professionals. Attendees will focus on documentation, bedside rituals, tools, regulatory/policy issues, grief, listening and communication skills, Policies, CoPS, Rules, Regulations and Best Practices: How to Survive a Survey, dialog about how Chaplains and Bereavement professionals can best serve patients and families.

Topics: The 5 Marketing Laws of Hospice Chaplaincy, Bedside Rituals,Chaplain Documentation: Recording Spiritual Care in a Clinical World, Generational Grief, How Not to (Unintentionally) Say Something Stupid: BE-ing with Suffering, The Art of Listening, Medical Aid in Dying, Grief 101, CoPs, Regs, Policies, and Next Practices: How to Thrive and be Survey-Ready. Download AGENDA

Target Audience: Hospice Spiritual Care Coordinators, Chaplains, Bereavement Coordinators, Bereavement Managers, Social Workers, Licensed Professional Counselors, Administrators

Continuing Education:  9 Hours of Hospice Administrator, Social Work and Licensed Professional Counselor Continuing Education Credit awarded to attendees. Board Certified Chaplains may apply for credit through the BCCI. 

Accomodations: A Group rate of $140 Per night/ includes free Parking and airport shuttle has been negotiated for this event at the Holiday Inn Town Lake, which is within minutes of our building and is in a great location for food, music and the hike/bike trail on Lady Bird Lake (AKA Town Lake).

Click here to book Holiday Inn Austin Town Lake

*Group dates DOES NOT auto-populate, select arrival and departure dates*
GUEST CAN ALSO CALL TOLL FREE:  1-888-615-0509                    

Register for the training below:

Are you a member?
Meal options
Name and employer of attendee:
Email address of attendee:

cancellation policy: Please cancel by Aug. 30th, 2017 for a refund minus a $20 admin fee. Substitutions are welcome after that date, but refunds will not be given.




Advanced Care Planning AND Live discharges Workshop

1.5 day Training Oct. 26-27th - 8 AM to 4 PM on thurs, 8-11 AM on Friday- Austin, TX

Advanced Drill Down: Care Planning
What do we promise patients and families? Care planned and delivered to meet their unique circumstances, wishes and needs. Are we making good on that promise? According to surveyors, MAC medical reviewers, and the OIG, definitely not. Join us as we turn the Hospice Fundamentals lens on what is shaping up to be one of the largest compliance and quality of care issues of the next few years.

Join Susan Balfour and Roseanne Berry and TX & NM Hospice Organization for an advanced drill down into the care planning process and leave with both advanced personal skills and the knowledge and tools to assess current agency process and performance.

Throughout the day participants will put content to work via case studies and small group exercises.
And, to continue the work back home, participants will leave with a USB drive loaded with a set of tools, resources and samples to use going forward. Here are some of the items included:

  • Tool: Assessing Your IDG Meetings
  • Tool: Survey Readiness
  • Resource: CoPs for 2016 Top 25 Survey Deficiencies
  • Resource: Care Planning CoPs & Interpretive Guidelines
  • Resources: Top Ten Auditing and Monitoring Mistakes
  • Tool: Designing an Audit
  • Sample: IDG Standardized Case Presentation

CNE is pending on this continuing education activity. Please check back soon for the updated hours.

Where: at our building 1108 Lavaca, Austin, TX 78701

cancellation policy: Please cancel by Oct. 15th, 2017 for a refund minus a $20 admin fee. Substitutions are welcome after Oct. 15th, but refunds will not be given.

Accommodations near by (some with discounted rates)

Register Below:

Advanced Care Planning Workshop
Lunch Special Needs:
Attendee Name & Employer:
Credentials&Email of Attendee:



Christian Care Hospice is pleased to announce the 2017 Grief and Loss Symposium. 2017 marks the 10th year for the symposium and our speaker line up is the best yet! The symposium is free to attend and lunch is provided. Registering is quick and easy.

Register Here